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We recommend booking at least 1-2 weeks before your event to ensure availability and allow time for delivery. Some lenders may offer last-minute rentals, but availability cannot be guaranteed. During peak seasons, we suggest booking even earlier.

Availability is shown on each dress listing. Simply select your event date to check if the dress is available. Since multiple lenders operate on our platform, each manages their own inventory, so availability may vary from one lender to another.

Absolutely! You can rent multiple dresses from different lenders in a single transaction. However, keep in mind that each lender ships separately, meaning you may receive multiple deliveries and need to return each dress separately. Be sure to check the individual shipping and return policies for each rental.

We use Australia Post Express Shipping to ensure fast and reliable delivery, typically arriving within 1-2 business days, depending on your location. To maintain consistency and avoid delays, we require all our partners to do the same. Please note that deliveries to rural or regional areas may take a little longer.

We require all our lenders to use Express Post to ensure quick and reliable delivery. However, unexpected delays with the courier service can sometimes occur.

If your dress is running late, we recommend:

• Checking your tracking number (provided via email).
• Contacting the lender to confirm the shipping details.
• Reaching out to Australia Post for delivery updates.

If the delay is due to courier issues and the dress arrives too late for your event, you may be eligible for a refund. Please contact the lender directly and let us know so we can assist.

We believe luxury fashion should be accessible without the high price tag. Unlike other platforms, we offer the lowest industry fee of just 2%, allowing our lenders to set competitive prices while still making more profit. This means you get the same high-end designer dresses for less, without sacrificing quality or service!

All dresses listed on our platform are carefully inspected, professionally cleaned, and maintained to the highest standard to ensure they arrive in pristine, ready-to-wear condition. As a multi-vendor platform, dress conditions may vary slightly depending on the lender, but we require all our partners to uphold strict quality standards so you can hire with confidence!

Do NOT attempt to clean the dress yourself! 🙅‍♀️ Cleaning is included in the rental price, and our partners handle all professional cleaning and care to ensure the dress remains in top condition.

If any damage occurs due to attempted cleaning or misuse, the hirer will be fully liable for the cost of repairs or replacement. Simply return the dress as is, and we’ll take care of the rest!

Returning your rental is simple and stress-free! Here’s what to do:

1. Place the dress in its original packaging (including any protective covers or bags it arrived in).
2. Use the prepaid return label (if provided by the lender) or follow the lender’s specific return instructions.
3. Drop it off at your nearest post office as soon as possible to avoid late fees.

We recommend taking a photo of your package and tracking receipt as proof of return. If you experience any issues, contact the lender immediately for assistance.

Yes, late fees may apply, but they vary by lender. Each lender sets their own policies regarding late returns, and fees may be charged on a daily basis until the dress is returned. To avoid extra charges, please return your dress on time using the provided return shipping method.

You won’t receive an invoice, but a receipt will be sent to your email once your order is confirmed. This serves as proof of your rental and includes all relevant details. If you don’t see it in your inbox, be sure to check your spam or junk folder!

We understand that sizing can be tricky when hiring online! Since we are a multi-lender platform, return and exchange policies may vary depending on the lender. We strongly recommend checking the size guide, reading product descriptions carefully, and reviewing any fit notes provided by the lender before booking.

If the dress arrives and doesn’t fit, contact the lender immediately to see if they offer a replacement or refund. Some lenders may allow exchanges, while others may not. If you’re unsure, reach out to us before placing your order, and we’ll be happy to assist!

Yes, you can cancel your booking; however, cancellation policies vary by lender. Each lender sets their own terms regarding refunds and cancellations. Before booking, please review the specific lender’s cancellation policy on the product page. If you need assistance, our support team is happy to help.

We get it—accidents happen! If your dress gets damaged during your rental period, you must notify the lender immediately. The hirer is fully responsible for any damages beyond normal wear and tear.

Depending on the extent of the damage, the lender may:

• Deduct a repair fee from your security deposit or charge you separately.
• Require you to cover the full cost of replacement if the dress is beyond repair.

To avoid additional costs, always handle the dress with care, avoid rough surfaces and jewelry that may snag the fabric, and follow all provided care instructions.

No, alterations are strictly prohibited. Our dresses are shared among multiple renters, and any changes to the fit or design can make it unwearable for the next customer.

If the dress doesn’t fit as expected, return it as is and do not attempt to tailor, hem, or modify it in any way. If you need a temporary adjustment, we recommend using fashion tape or a belt rather than making permanent changes.

Currently, we offer shipping within Australia only. We utilize Australia Post’s Express Shipping to ensure timely and reliable delivery. International shipping is not available at this time, but we are continually exploring options to expand our services in the future.

Yes! Whether you’re a boutique, fashion lover, or just someone with an amazing wardrobe, you can list your dresses and start earning in minutes. With our lowest industry fee of just 2%, you keep 98% of your earnings—way more than other platforms! Simply upload your dress, set your rental price, and start accepting bookings.

Hiring out your dresses is quick and easy! Simply follow these steps:

1. Sign Up & Create a Partner Account – Join our platform in just a few clicks.
2. Select Seller Dashboard – From your My Account section, select your Seller Dashboard then Bookings then Add New Booking Product
3. List Your Dress – Upload photos, set your price, and add details like size and condition.
4. Approve Bookings – Get notified when someone wants to hire your dress.
5. Ship It Out – Use Express Post for fast and reliable delivery.
6. Get Paid! – Once the rental is complete, receive your earnings with our lowest 2% fee in the industry.

For more information, visit our Seller Central for more in depth tutorials

Start earning from your wardrobe today! 🚀

Your rental price should be based on:

• Retail value: Typically, rentals are priced at 15-30% of the original retail price per hire.
• Demand & popularity: Designer brands or trending styles may command higher rental prices.
• Condition: Dresses in near-new condition often rent for more.
• Competitor pricing: Browse similar listings on Dressivo to see what others charge.

Tip: Offering competitive pricing can increase your bookings and earnings!

Your dresses should be clean, well-maintained, and free of significant damage. Minor wear is expected, but lenders should ensure:

✔ No stains, tears, or strong odors
✔ Zippers, buttons, and embellishments are intact
✔ Dresses are stored properly to maintain quality

A well-maintained dress increases your chances of repeat rentals and positive reviews!

You can control when your dress is available by updating your rental calendar in your dashboard. If a dress is booked on a specific date, it will automatically be unavailable to avoid double bookings. You can also block out dates when your dress is unavailable.

Each lender manages their own shipping. You can:

📦 Offer express shipping via Australia Post or courier services.
📍 Allow local pickup/drop-off (if convenient for you and the renter).
✉ Provide a return label so the renter can easily send it back.

Tip: Always use tracking to ensure safe and timely delivery!

If a renter damages your dress, you are entitled to request compensation for repairs or full replacement if necessary. Renters agree to these terms when hiring a dress. If a dispute arises, Dressivo’s team can help mediate and find a fair resolution.

Some lenders include a security deposit or damage waiver—consider mentioning this in your listing for added protection.

Once the rental is completed and the dress is successfully returned, your earnings will be deposited into your account.

💰 Payout method: Most lenders receive payouts via bank transfer or PayPal.
⏳ Processing time: Payments are usually processed within 7-14 business days after the rental is completed depending on your financial institution.

Since Dressivo only charges a 2% service fee, you keep 98% of your profits!

To increase your rental success:

📸 Upload high-quality images showcasing the dress from multiple angles.
📏 Provide accurate sizing information to reduce fit issues.
💬 Respond quickly to renter inquiries for better customer experience.
⭐ Encourage renters to leave reviews—positive feedback boosts credibility.
💰 Offer competitive pricing compared to similar listings.